With this small article we are continuing Microsoft Business Solutions CRM customization, development, modification, setup and implementation discussion.

Microsoft CRM at this moment doesn’t have advanced fax automation - you can register the fact of fax receiving or sending, but it is not…

Google now has a web-based word processor, in beta testing, called Writely which obviously challenges the extremely popular desktop word processor Microsoft Word. Writely, being web-based and online, allows you to access your documents from anywhere at all without having to be bound to the same c…

In my training practice one of the biggest complaints we get is our persistence in requiring our students to know their shortcuts and to practice in class using the keyboards. To become truly effective and productive in using any of the Microsoft Office Applications you must know the shortc…